Preventive Services

Preventive Services are provided to families with children who are at risk of foster care placement. The goal is to support, strengthen and preserve the family unit, reduce the risk of maltreatment and ensure the safety of the child. The need for preventive services is determined by an assessment of:

  • Child service need
  • Health and safety of the child
  • Parent refusal to engage in services
  • Parent service need
  • Parent unavailability
  • Pregnancy

If you or someone you know are in need of support and/or resources or have questions about services in our area, please call Chemung County Children and Family Services at 607-737-5417 or the New York State Office of Children and Family Services H.E.A.R.S Family Line at  1-888-55HEARS.  The Office of Children and Family Services HEARS Family Line (1-888-55HEARS) “assists families by providing resources and referrals to a variety of services such as food, clothing, housing, childcare, parenting education and more. Representatives are available to help Monday through Friday 8:30am-4:30pm.”